“Shawn, we appreciated your willingness to answer our questions and help us think critically about our decision to invest in a rental property. Even with a sale at stake, you were willing to take the time to ensure we entered this process well informed, including the challenges of being a landlord. Your perspective as a renter yourself was valuable as we looked at each home we considered. Your availability after hours and around the holidays demonstrated a level of commitment to the process that was very reassuring to us. We also really appreciated your willingness to share the rental documents you sent.”